Refund policy
All our parts undergo quality control before being dispatched and are prepared with care.
If, however, you receive an item that is not in perfect condition, please contact us immediately at contact@desreves.fr.
We will do our utmost to find a solution.
You have 14 days to exercise your right of withdrawal. This period runs from receipt of your order.
You are responsible for return shipping costs.
To avoid any risk of breakage, all returned orders must be sent back to us in their original packaging to the following address:
FAIENCERIE DE DESVRES
DES RÊVES
5189 CHAUSSEE BRUNEHAUT
62240 LONGFOSSE
If you have any questions about returns or exchanges, please contact us by e-mail at contact@desreves.fr.
If, however, you receive an item that is not in perfect condition, please contact us immediately at contact@desreves.fr.
We will do our utmost to find a solution.
You have 14 days to exercise your right of withdrawal. This period runs from receipt of your order.
You are responsible for return shipping costs.
To avoid any risk of breakage, all returned orders must be sent back to us in their original packaging to the following address:
FAIENCERIE DE DESVRES
DES RÊVES
5189 CHAUSSEE BRUNEHAUT
62240 LONGFOSSE
If you have any questions about returns or exchanges, please contact us by e-mail at contact@desreves.fr.